The citizen developer.

A citizen developer is a non-professional developer who is empowered to create custom applications and integrations using low-code or no-code platforms. These platforms provide a user-friendly interface and pre-built templates or components that allow citizen developers to build functionalities without having to write complex code.

Citizen development is important for businesses because it allows them to leverage the expertise and knowledge of their employees to build custom solutions that meet their specific needs. These solutions can range from simple integrations or automations to more complex applications and can be built using low-code or no-code platforms that provide a user-friendly interface and pre-built templates or components.

Citizen development is especially useful in organizations that have limited IT resources or where IT is overwhelmed with requests, as it allows employees to take an active role in driving digital transformation and improving their own workflows. It can also help to democratize access to technology and empower employees to think creatively and find new ways to solve problems or improve processes.

In addition, citizen development can help businesses to reduce their reliance on external developers and lower the cost of custom application development. This is especially important in today’s fast-paced and rapidly changing business environment, where the ability to respond quickly to changing needs and opportunities is critical to success. By empowering employees to build their own solutions, businesses can reduce their dependence on external resources and gain greater control over their technology stack.

How to foster the citizen developer.

  • Provide the necessary tools and resources: In order to enable citizen developers to build custom solutions, it is important to provide them with the necessary tools and resources. This may include low-code or no-code platforms, as well as training and support to help them get started.

  • Encourage a culture of innovation: To foster a culture of citizen development, it is important to encourage employees to think creatively and identify opportunities for improvement within their workflows. This may involve providing employees with the time and space to explore new ideas and encouraging them to take an active role in driving digital transformation within the organization.

  • Establish guidelines and best practices: To ensure that citizen development efforts are successful and aligned with the goals of the organization, it is important to establish guidelines and best practices for building custom solutions. This may include setting standards for quality, security, and maintenance, as well as establishing a process for reviewing and approving new solutions.

  • Provide support and guidance: To help citizen developers succeed, it is important to provide them with the necessary support and guidance. This may include training, mentorship, and access to subject matter experts who can help them overcome challenges and ensure that their solutions meet the needs of the business.

  • Recognize and reward success: To encourage employee engagement and promote a culture of citizen development, it is important to recognize and reward the efforts of citizen developers. This may involve providing recognition or rewards for successful projects, or promoting citizen developers to leadership roles within the organization.

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